As a former Army officer with over 28 years of professional experience, Mark has a wide array of industry experience including government, health care, finance/banking, manufacturing, and technology services. He has held roles spanning from CIO to IT consulting and is considered a thought leader in frameworks such as COBIT, NIST, ITIL and multiple ISO standards. Mark routinely speaks at US and international conferences and earned the ISACA John Kuyers award twice for Best Speaker/Conference contributor of the year. Mark also holds the CGEIT (Certified in the Governance of Enterprise IT) and CRISC (Certified in Risk and Information Systems Control) certifications.
Typical engagements include digital transformation governance, maturity assessments, hands-on implementation, and consultative training and coaching in the service management, enterprise governance/risk and cybersecurity domains.
Acted as interim leadership for clients with a specific focus of organizational design, operational processes, risk, cybersecurity and governance models including ITIL, COBIT, NIST and TOGAF.
Provided training services for major training firms and consulting clients in several disciplines including Business Analysis, ITIL, COBIT, MOF, ISO, NIST Cybersecurity and IT strategy areas.
ITIL 4 is coming February 28 and I think you are going to like thisRead More